To assist low-income Queenslanders who have specific medical conditions to meet the electricity costs they incur through frequent operation of an air-conditioner to regulate their body temperature.

The Medical Cooling and Heating Electricity Concession Scheme helps with electricity costs for people who have a chronic medical condition, such as multiple sclerosis, autonomic system dysfunction, significant burns or a severe inflammatory skin condition, which is aggravated by changes in temperature.  It currently provides $502.98 (including GST) per year to eligible applicants (eligibility is reviewed every two years).

You must:

• be a Queensland resident and
• have a qualifying medical condition and need cooling or heating to stop your  symptoms becoming significantly worse. Qualifying medical conditions include:
  • multiple sclerosis
  • autonomic system dysfunction
  • loss of skin integrity or sweating capacity
  • severe compromise of functioning such as mobility at extremes of environmental temperature
  • hypersensitivity to extremes of environmental temperature leading to increased pain or other discomfort or an increased risk of complications and
• live at your principal place of residence, which has an air-conditioning unit.

 The applicant and/or legal guardian of a minor with a qualifying medical condition must:

• hold a current Services Australia or Department of Veterans' Affairs Pensioner Concession Card or a current Services Australia Health Care Card and
• be financially responsible for paying the electricity bill.

If you are already receiving the Electricity Rebate or other energy concessions, you can apply for this concession.

• Phone: 13QGOV (13 74 68)
• Email: concessions@smartservice.qld.gov.au