This grant helps people who have lost one or more essential services for more than 5 days due to a disaster event.

This Grant has been activated for residents in five south-east Queensland council areas in response to Tropical Cyclone Alfred (LGAs of Gold Coast, Logan, Moreton Bay and Redland, and targeted localities on the Fraser Coast).

You can apply for $150 per person, up to $750 for a family of 5 or more, to assist with your immediate essential needs following loss of essential service/s at your home for more than 5 consecutive days.

This grant is not income or asset tested.

How it's paid

If approved, you will receive payment by electronic funds transfer (EFT) to the bank account you listed in your application. The timing depends on when your bank processes the payment

Before starting your online application, check:

• your area has been activated, and the grants available in your area.
  

Who can apply?

You must meet all these requirements:

• your principal place of residence (main home) must be in the eligible disaster area
• you were living in your principal place of residence (which includes a caravan or boat) when the disaster happened
• your home lost one or more essential services* for more than 5 consecutive days as a result of the disaster
• the utility service provider/s confirmed that you lost these essential services
• you are suffering personal hardship because you lost essential services.

People who aren’t Australian citizens can also apply for this grant.

*Essential services include:

• electricity (or other power sources like solar, wind turbine generators), that are the only source of power to your home
• gas, including bottled gas, if your home only uses gas (if you also have electricity connected, then gas alone does not qualify for assistance)
• water, including water tanks if your home only uses tank water and doesn’t have another water source
• sewerage, including septic tanks, and you can’t stay in the home because of health and safety issues.

What isn't covered:

You can’t apply:

• for loss of power or essential services to your home for 5 consecutive days or less
• if you were isolated within your property (unless you are experiencing hardship as a direct result of the event)
• for business loss or damage including compensation for loss of income
• for farm or property damage (excluding principal place of residence)
• to replace loss of tools of trade.

• Phone: 1800 173 349