NAB provides support for customers and communities impacted by natural disasters and crises, to help them get back on their feet.

The program supports NAB customers with grants of $1000 to customers severely impacted by disaster. See the Funder's website for list of recent Disaster areas and application closing dates. 

In addition to this, you can call nab to discuss a range of financial relief measures, including:

• Loan deferral or reduced repayment arrangements for home, personal and some business loans.
• Deferring upcoming credit card and business credit card payments.
• Waiving or refunding fees and charges, including but not limited to merchant terminal fees and early access fees for term deposits.

NAB has opened applications for $1000 Disaster Relief Grants to customers severely impacted by the below disaster(s):

NAB announced assistance for customers and colleagues affected by Tropical Cyclone Alfred on 6 March, 2025. Learn more here: nab.com.au/news/nab-support-for-customers-and-colleagues-impacted-by-tropical-cyclone-alfred/

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You’re eligible to apply for the Disaster Relief Grant if:

• your primary place of residence or business is in a disaster-impacted area declared by the Australian Government
• your primary place of residence or business has experienced major structural damage or severe internal damage, and you may be unable to safely live in the home or operate the business without significant repair
• you’re a business or agriculture customer who has suffered severe damage to property, equipment, fencing or loss of stock and livestock
• you were a NAB customer at the time specified
  
• you’re applying within the grant eligibility period
  

You aren’t eligible to apply for the Disaster Relief Grant if:

• you’ve experienced minor damage only to home or personal items and appliances, sheds, garages or gardens
• you’ve experienced loss or damage to a non-primary residence such as an investment property or holiday home
• one or more residents at this property or business have applied for this grant already (only one grant per residence or business can be requested).

• Phone: 1300 683 106