Personal hardship financial assistance is available for Queensland communities impacted by Tropical Cyclone Alfred in March 2025.

The following grants have been activated for this event. To find out which of these grants you may be eligible for, complete the form here.

Emergency Hardship Assistance

The Emergency Hardship Assistance grant is for help with essential needs, food, medication, clothing and temporary accommodation. This grant may be available if you:

• live in or are stranded in the affected area
• have experienced personal hardship and can't meet your immediate essential needs.

Grant amount:

• $180 for individuals
• up to $900 for families of 5 or more.

More information about the Emergency Hardship Assistance grant.

Essential Services Hardship Assistance

The Essential Services Hardship Assistance grant is for help with essential services such as, power, gas, water, and sewage. This grant may be available if:

• you live in the affected area
• you have lost 1 or more essential services for more than 5 days and are experiencing personal hardship as a result
• your utility service provider/s confirm that you lost these essential services.

Grant amount:

• $150 for individuals
• up to $750 for families of 5 or more.

More information about the Essential Services Hardship Assistance grant.

Essential Household Contents Grant

The Essential Household Contents Grant is to replace essential lost household contents, such as bed linen and white goods. This grant may be available if you:

• live in the affected area
• own the items that have been lost
• own or rent the affected residence
• are uninsured or unable to claim insurance
• meet the income limits.

We will visit your home to assess the damage. We will need photographic evidence if items must be disposed of.

Grant amount:

• $1,765 for individuals
• up to $5,300 for couples or families.

More information about the Essential Household Contents Grant.

Essential Services Safety and Reconnection

The Essential Services Safety and Reconnection Scheme (ESSRS) is to help with safety inspections and repairs to reconnect essential services, e.g. gas, water, electricity and sewage. A grant payment may be available if you:

• live in the affected area
• have had your essential services disconnected
• own and live in the affected residence
• are uninsured or unable to claim insurance
• meet the income limits.

We will visit your home to assess the damage.

Grant amount:

• Inspection costs-$200 for safety inspection for water, electricity, gas and sewage.
• $4,200 for repairs or replacement of these services.

More information about the Essential Services Safety and Reconnection Scheme.

Structural Assistance Grant

The Structural Assistance Grant is to help with structural repairs or contribution towards replacement of dwelling. This grant may be available if:

• you live in the affected area
• you own and live in the affected residence
• your home has become structurally unsafe to live in
• you are uninsured or unable to claim insurance
• you meet the income limits.

We will visit your home to assess the damage.

Grant amount:

Uninsured, low income, owner-occupiers may receive up to a maximum of $80,000 to help repair your home to make it safe, secure and habitable.

More information about the Structural Assistance Grant.

Financial assistance is available for people who were affected by this event in these eligible areas:

The Australian Government may also be offering support. For more information about the disaster recovery payments visit the Services Australia website.

To find information about other supports visit the Disaster Assist website.

• Phone: 13 74 68